Terms and Conditions


Last Updated: September 16, 2026

Welcome to Providence Hill Glass. These Terms and Conditions (“Terms”) govern your access to and use of the Providence Hill Glass website and online store (the “Website”), as well as your purchase of products from us.

By accessing our Website, creating an account, or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our Website or place an order.

1. About Providence Hill Glass

Providence Hill Glass (“Providence Hill Glass,” “we,” “us,” or “our”) operates this online store and sells glass jewelry, artwork, and related products.

For questions regarding these Terms or your order, please contact us at:

Providence Hill Glass
Email: providencehilldesign@gmail.com

2. Use of Our Website

You agree to use our Website only for lawful purposes and in accordance with these Terms.

You may not:

  • Use the Website for fraudulent or unlawful purposes
  • Attempt to gain unauthorized access to our Website or systems
  • Interfere with the operation or security of the Website
  • Copy, reproduce, distribute, or exploit Website content without permission
  • Use automated systems to collect information from the Website without our permission
  • Submit false, misleading, or fraudulent information

We reserve the right to restrict or terminate access to the Website if we reasonably believe these Terms have been violated.

3. Products and Product Descriptions

We make reasonable efforts to accurately describe and photograph our products.

However, because many of our products may be handmade or individually crafted, minor variations in color, size, shape, texture, pattern, and appearance may occur. These variations are part of the character and uniqueness of handmade artwork and jewelry.

Colors displayed on your device may also differ slightly from the actual product depending on your screen settings and device.

We reserve the right to correct errors, inaccuracies, or omissions in product descriptions, pricing, availability, or other Website information at any time.

4. Product Availability

Products displayed on our Website are subject to availability.

We reserve the right to:

  • Limit quantities
  • Discontinue products
  • Change product designs or specifications
  • Refuse or cancel an order when necessary

If an item you ordered becomes unavailable, we will notify you and provide an appropriate resolution, which may include a refund of the amount paid for the unavailable item.

5. Orders

When you place an order through our Website, you are making an offer to purchase the products in your order.

After receiving your order, we may send an order confirmation email. An order confirmation does not necessarily mean that your order has been accepted.

We reserve the right to refuse or cancel an order for reasons including:

  • Product availability
  • Pricing or listing errors
  • Suspected fraud or unauthorized activity
  • Errors in shipping or billing information
  • Other circumstances that prevent us from fulfilling the order

If we cancel an order after payment has been received, we will refund the amount paid for the canceled portion of the order.

6. Pricing and Payment

Prices are displayed on the Website in the applicable currency and may change without notice.

We reserve the right to correct pricing errors. If a product has been listed at an incorrect price due to an error, we may cancel the order and refund any payment that has been made.

Payment must be successfully received before an order is shipped unless otherwise agreed by Providence Hill Glass.

Applicable sales taxes, shipping charges, and other fees may be added to your order during checkout.

7. Shipping and Delivery

We will make reasonable efforts to process and ship orders within the timeframe stated on the Website or communicated to you.

Shipping times are estimates and are not guaranteed unless expressly stated otherwise.

Once an order has been shipped, delivery may be affected by circumstances outside our control, including:

  • Carrier delays
  • Weather
  • Natural disasters
  • Incorrect or incomplete shipping information
  • Customs delays
  • Holidays
  • Other unforeseen circumstances

Customers are responsible for providing accurate shipping information at checkout.

Providence Hill Glass is not responsible for delays or delivery problems caused by incorrect information provided by the customer.

8. Returns and Exchanges

Our return and exchange policy, if applicable, is provided separately on our Website and is incorporated into these Terms.

Before purchasing, please review our Return Policy for applicable eligibility requirements, deadlines, exclusions, and procedures.

Certain handmade, personalized, custom, clearance, or final-sale items may not be eligible for return or exchange where permitted by law.

If you receive an item that is damaged, defective, or incorrect, please contact us as soon as reasonably possible at:

providencehilldesign@gmail.com

Please include your order information and, when appropriate, photographs of the item and packaging.

9. Cancellations

If you need to cancel an order, please contact us as soon as possible at providencehilldesign@gmail.com.

Because orders may be processed or shipped quickly, we cannot guarantee that a cancellation request can be accommodated after an order has entered processing or shipping.

10. Intellectual Property

All content appearing on the Website, including but not limited to:

  • Product photographs
  • Artwork
  • Logos
  • Brand names
  • Text
  • Graphics
  • Designs
  • Videos
  • Website layout
  • Product descriptions

is owned by or licensed to Providence Hill Glass and is protected by applicable intellectual property laws.

You may view and use the Website for your personal, non-commercial purposes.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.

11. Customer-Submitted Content

If you submit reviews, photographs, comments, testimonials, or other content to Providence Hill Glass, you represent that you have the right to submit that content.

By submitting content, you grant Providence Hill Glass a non-exclusive, royalty-free, worldwide license to use, reproduce, display, publish, and share that content for business and promotional purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, abusive, misleading, offensive, or otherwise inappropriate.

12. Third-Party Websites and Services

Our Website may contain links to third-party websites or use third-party services, including payment processors, shipping providers, social media platforms, analytics services, or other providers.

Providence Hill Glass does not control and is not responsible for the content, policies, security, or practices of third-party websites and services.

Your use of third-party services may be subject to those providers' own terms and privacy policies.

13. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

Providence Hill Glass does not guarantee that:

  • The Website will always be available
  • The Website will operate without interruption or errors
  • Website information will always be complete or current
  • Products will always be available
  • The Website will be free from viruses or other harmful components

Nothing in these Terms is intended to exclude or limit any warranty or consumer right that cannot legally be excluded or limited.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Providence Hill Glass will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or purchase or use of our products.

Our liability for a product purchased through the Website will, to the extent permitted by law, be limited to the amount you paid for that product.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Providence Hill Glass and its owners, employees, contractors, and service providers from claims, damages, liabilities, losses, and expenses arising from:

  • Your violation of these Terms
  • Your unlawful use of the Website
  • Your violation of another person's rights
  • Information or content you submit to the Website

16. Privacy

Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy for additional information about our privacy practices.

17. Changes to These Terms

We may update or modify these Terms from time to time.

When changes are made, we will update the “Last Updated” date at the beginning of this document.

Your continued use of the Website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by law.

18. Governing Law

These Terms will be governed by and interpreted in accordance with the laws applicable to Providence Hill Glass and the transaction, without regard to conflict-of-law principles, except where applicable law provides otherwise.

Nothing in these Terms is intended to deprive consumers of rights or protections that cannot legally be waived under the laws applicable to them.

19. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and any other policies expressly incorporated into these Terms, constitute the agreement between you and Providence Hill Glass concerning your use of the Website and purchases made through the Website, except where additional terms expressly apply.

21. Contact Us

If you have questions about these Terms and Conditions, please contact:

Providence Hill Glass

Email: providencehilldesign@gmail.com

Terms and Conditions

Last Updated: January 18, 2026

Welcome to Providence Hill Glass ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services"). By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Use of the Website

You agree to use this website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit the use of the website by any third party. Prohibited conduct includes, without limitation, misuse of the website, introduction of malicious code, or attempts to gain unauthorized access to any systems.

2. Products and Services

Providence Hill Glass offers handcrafted glass products and related services. All descriptions, images, and specifications are provided for informational purposes and are subject to change without notice. Because our products may be handmade or custom-produced, variations in color, size, texture, and appearance are inherent and not considered defects.

3. Orders and Payment

All orders placed through the website are subject to acceptance by Providence Hill Glass. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or availability. Payment must be received in full before an order is processed unless otherwise agreed in writing.

4. Custom and Made-to-Order Items

Custom or made-to-order items are produced according to customer specifications. All sales of custom items are final unless the item arrives damaged or materially different from the approved design. Customers are responsible for reviewing and approving all design details prior to production.

5. Shipping and DeliveryShipping times are estimates only and are not guaranteed. Providence Hill Glass is not responsible for delays caused by carriers, weather, or other factors beyond our control. Risk of loss transfers to the customer upon delivery to the carrier unless otherwise required by law.

6. Returns and Refunds

Non-custom items may be eligible for return subject to our return policy, which may be published separately on the website. Returned items must be unused and in original condition. Shipping costs are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on this website, including but not limited to text, images, designs, logos, and graphics, is the property of Providence Hill Glass or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

8. User Content

If you submit reviews, comments, images, or other content to the website, you grant Providence Hill Glass a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and display such content in connection with our business. You represent that you own or have the necessary rights to submit such content.

9. Disclaimer of Warranties

The website and Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Providence Hill Glass disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, Providence Hill Glass shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the website, products, or Services, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify and hold harmless Providence Hill Glass, its owners, employees, and affiliates from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of the Services.

12. Third-Party Links

The website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites and provide such links for convenience only.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state in which Providence Hill Glass is registered to do business, without regard to conflict-of-law principles.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the website. Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

15. Contact Information

If you have questions about these Terms and Conditions, please contact us at:

Providence Hill Glass
Email: providencehilldesign@gmail.com

These Terms and Conditions are provided for general informational purposes and do not constitute legal advice.

Return and Refund Policy

Return Policy: If your product has a defect or is broken, contact me directly, and we can work out a plan @providencehilldesign@gmail.com

Privacy Policy


Providence Hill Glass 

Terms of Use

Providence Hill Glass ("we," "us," or "our") owns and operates providencehillglass.com and other sites linking to these Terms of Use (individually, the "Site", and collectively, the "Sites"). Through the Sites, Providence Hill Glass provides various offerings, information, and resources related to the products and services available on our Sites (each a "Service" and collectively, the "Services"). References to the Sites include the Services.

Providence Hill Glass may change, suspend, modify, or discontinue all or any part of the Sites in its sole discretion with or without notice. Providence Hill Glass is not liable if all or any part of a Site is, for any reason, unavailable at any time or for any period. Providence Hill Glass reserves the right to block or deny access to any of the Sites to anyone at any time for any reason. Providence Hill Glass is not obligated to correct or update any information or content on the Sites.

General Terms

These terms of use (together with any additional terms, as described below) ("Terms of Use") are an agreement between Providence Hill Glass and the individuals who use the Sites (or the parent/legal guardian of any such individuals under the age of 18) ("users," "you," or "your"). The Terms of Use govern your access to and use of the Sites. Subject to your full and ongoing compliance with these Terms of Use, Providence Hill Glass hereby grants you a limited and revocable right to access and use the Sites, solely for their intended purposes. If you use or access the Sites on behalf of a business or other entity, you must have the authority to bind that business/entity. In such a case, the term "you" includes the business/entity and any of its agents that use or access the Sites. By using or accessing the Sites, you represent and warrant that you are of legal age to accept these Terms of Use and form a binding contract with Providence Hill Glass.

IF YOU ARE UNDER THE AGE OF 18 (A MINOR), YOUR PARENT OR LEGAL GUARDIAN MUST READ AND CONSENT TO THE TERMS OF USE BEFORE YOU USE THE SITES. BY PERMITTING A MINOR TO USE THE SITES, THE MINOR'S PARENT OR GUARDIAN BECOMES SUBJECT TO THE TERMS OF USE AND AGREES TO BE RESPONSIBLE FOR THE MINOR'S ACTIVITIES ON THE SITES.

We may now or in the future offer multiple platforms (the "Providence Hill Glass Platforms") through our Sites for use in accessing our Services. To use the Platforms, you must adhere to any additional terms and conditions specific to each Platform, as identified below and/or presented to you at the time you use the Platforms. Certain offerings on the Sites may be free of charge or offered for a fee, and we reserve the right to change what Services are offered free of charge or for a fee, and the fees charged for any given Service.

PLEASE READ THE TERMS OF USE CAREFULLY. BY ACCESSING ANY PAGES ON THE SITES; CREATING AN ACCOUNT; USING ANY SERVICES MADE AVAILABLE THROUGH THE SITES; POSTING, SUBMITTING, TRANSMITTING, OR UPLOADING ANY INFORMATION OR CONTENT THROUGH THE SITES; OR USING ANY PLATFORM, YOU EXPRESSLY AGREE THAT YOU, OR YOUR PARENT OR LEGAL GUARDIAN FOR USERS UNDER THE AGE OF 18, HAVE READ, UNDERSTAND, AND AGREE TO THE TERMS OF USE AND ANY APPLICABLE POLICIES AND DISCLAIMERS REFERENCED HEREIN OR ON THE SITES. DO NOT USE THE SITES IF YOU DO NOT AGREE TO THE TERMS OF USE AND ALL APPLICABLE POLICIES AND DISCLAIMERS.

Changes to the Terms of Use

As stated above, Providence Hill Glass reserves the right to update or modify the Terms of Use at any time, with or without prior notice. Any such changes will become effective upon the earlier of (i) the first time you use the Sites or Services with actual notice of the change(s), or (ii) 30 days after the change(s) are publicly posted on the Sites. Disputes arising under these Terms will be resolved in accordance with the version of the Terms of Use in place at the time the dispute arose. We use reasonable efforts to ensure that the Terms of Use identify the last date of update.

In the case of material changes to the Terms, Providence Hill Glass will make reasonable efforts to notify you of the change, such as by sending an email to any address we have on file, displaying a pop-up window on the Sites, or other similar mechanism. We encourage you to review the Terms of Use frequently to stay informed of any changes.

Account Access and Security

You may be required to register and create an account to access some content and functionality on the Sites and/or Platforms. You may be required to provide personal information, such as an email and password, to create an account, as described in our Privacy Notice.

You are responsible for maintaining the confidentiality of your account, password, and other information. By creating an account, you agree that such account is intended for your use only, and you agree not to allow any other person to access it. You agree to notify Providence Hill Glass immediately if you become aware of any unauthorized access to or use of your account. You may be required to log out of your account at the end of each session. You should use caution when accessing your account from a public or shared computer so that others are not able to view or access your information. Providence Hill Glass may disable an account at any time in its sole discretion. Circumventing account access controls may be a violation of the law.

Any information you provide to Providence Hill Glass must be correct, current, and complete. Our use of your information is governed by our Privacy Notice. By providing us with personal information, you consent to our use of such information as described in our Privacy Notice.

User Content

The Sites may now or in the future contain Services that use information you have provided to Providence Hill Glass and that allow you and others to post, submit, publish, display, or otherwise transmit ("post") various information and materials ("User Content"), which may include answers in response to questions, comments, documents, and other similar content. Other than personally identifiable information that you provide to us and except as expressly provided in these Terms of Use or the policies applicable to any Providence Hill Glass Platform, User Content is and will be considered non-confidential and non-proprietary. You retain ownership rights in and to your User Content, and by posting User Content to the Sites, you hereby grant Providence Hill Glass an unrestricted, non-exclusive, perpetual, royalty-free, worldwide, transferable, sublicensable, and irrevocable license and right, but not an obligation, to use, edit, alter, copy, reproduce, disclose, display, publish, prepare derivative works from, perform, market, distribute, exhibit, broadcast, or otherwise use such User Content and derivatives thereof, in whole or in part, and in any form, media, or technology now known or hereafter developed.

Providence Hill Glass is under no obligation to use, return, review, or respond to User Content. You understand and acknowledge that you are responsible for any User Content you post. By providing User Content, you represent and warrant that: (a) you own or control all rights in and to such User Content, (b) you have the right to grant Providence Hill Glass the license to such User Content that is described above, and (c) the User Content you provide does and will comply with these Terms of Use, including the Content Standards below. You have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness, as further explained in the Content Standards.

Reliance on Posted Information

The Sites may include content provided by persons or entities other than Providence Hill Glass ("third parties"). Other than content provided by Providence Hill Glass, all statements and/or opinions expressed, including all articles, responses to questions, and other content, are solely the opinions and the responsibility of the party providing those materials. Providence Hill Glass is not responsible for the content of any materials provided by third parties, and Providence Hill Glass does not warrant the accuracy, completeness, or reliability of any such information. Information provided by Providence Hill Glass on the Sites is informational only. Providence Hill Glass does not guarantee the accuracy of information provided on the Sites.

Content Standards

You agree that you will not post any User Content that (a) infringes on or violates any intellectual property rights, (b) fails to comply with applicable laws and regulations, or (c) contains any expressions of hate, abuse, offensive images or conduct, or any similar content. Without limiting the foregoing, User Content must not:

  • contain any defamatory, libelous, slanderous, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, sexually explicit, pornographic, or otherwise objectionable (as determined by Providence Hill Glass in its sole discretion) material;
  • promote violence or discrimination based on race, ethnicity, sex, religion, nationality, disability, sexual orientation, gender identity, or age;
  • violate any person's or entity's legal rights (including intellectual property rights, moral rights, and rights of publicity and privacy);
  • impersonate any person or entity;
  • misrepresent your identity or affiliation or the identity or affiliation of any other entity;
  • appear as if it is posted by or endorsed by Providence Hill Glass or any other person or entity, if this is not the case.
  • be likely to or designed to deceive any person or entity;
  • contain any material that is unlawful or could result in civil or criminal liability;
  • incite, advocate, promote, contribute to, enable, or assist any illegal or unlawful activity;
  • involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter or advertising, other than as conducted by Providence Hill Glass in its operation of the Sites; or
  • conflict with these Terms of Use or any other applicable law or policy.

Governing Law and Jurisdiction

You agree that all matters relating to the Sites and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Utah without giving effect to any choice or conflict of law provision or rule (whether of the State of Utah or any other jurisdiction).

Last updated: January 17, 2026

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