Privacy Policy

1. Privacy Policy

Last Updated: September 16, 2026

"Providence Hill Glass" (" we, " "us,” or "our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, place an order, or otherwise interact with our online store.

By using our website or purchasing from us, you acknowledge the practices described in this Privacy Policy.

When you visit our website or make a purchase, we may collect information that you provide directly to us, including:

• Name
• Billing and shipping address
• Email address
• Telephone number
• Payment and transaction information
• Account information, if you create an account
• Order history and purchase information
• Information you provide when contacting us
• Reviews, comments, or other content you voluntarily submit

We may also automatically collect certain information about your device and use of our website, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Links clicked
• Date and time of visits
• Referring websites
• General geographic information
• Website usage and analytics information

Providence Hill Glass may use the information we collect to:

• Process, confirm, and fulfill your orders
• Process payments
• Arrange shipping and delivery
• Provide customer service
• Respond to questions, comments, and requests
• Communicate with you regarding your orders
• Maintain records of transactions
• Improve our website, products, and services
• Understand how customers use our website
• Detect, investigate, and prevent fraud or unauthorized activity
• Protect the security and integrity of our website
• Send promotional communications when permitted by law
• Comply with legal, regulatory, and tax requirements

When you make a purchase, payment information may be processed by a third-party payment processor.

Providence Hill Glass generally does not directly store your complete credit card or debit card number. Payment information is handled by the applicable payment processor according to its privacy and security practices.

Our website may use cookies and similar technologies to help the website function properly and to understand how visitors use our website.

Cookies may be used to:

• Remember your preferences
• Keep items in your shopping cart
• Improve website functionality
• Analyze website traffic
• Understand customer behavior
• Support advertising and marketing activities

You can control cookies through your web browser settings. Please note that disabling cookies may affect certain features of our website.

Providence Hill Glass may use third-party companies and service providers to operate our business and website.

These may include providers for:

• Ecommerce and website hosting
• Payment processing
• Shipping and delivery
• Order fulfillment
• Email communications
• Customer service
• Website analytics
• Advertising and marketing
• Fraud prevention
• Website security

These third parties may receive access to personal information when reasonably necessary to provide services to us. They are generally permitted to use that information only for the purposes for which it is provided or as otherwise permitted by applicable law.

Providence Hill Glass does not sell your personal information for money.

We may share personal information with third parties when reasonably necessary to operate our business, including:

• Payment processors
• Shipping carriers
• Website and ecommerce service providers
• Marketing and email service providers
• Analytics providers
• Fraud-prevention and security services
• Professional advisers
• Government agencies or law enforcement when legally required

We may also disclose information when necessary to comply with legal obligations, enforce our agreements, protect our rights or property, prevent fraud or abuse, or protect the safety of our customers, employees, or others.

If Providence Hill Glass is involved in a merger, acquisition, sale of assets, financing, or other business transaction, personal information may be transferred as part of that transaction.

If you voluntarily subscribe to our email list or otherwise provide consent where required, we may send you information about:

• New products
• Promotions
• Special offers
• Events
• Company news
• Other updates from Providence Hill Glass

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email or by contacting us.

Even if you opt out of marketing communications, we may still send you necessary transactional messages, such as order confirmations, shipping updates, or responses to customer-service requests.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information as necessary to:

• Complete transactions
• Provide customer service
• Maintain business and financial records
• Resolve disputes
• Prevent fraud
• Comply with legal, tax, and regulatory obligations

The length of time information is retained may vary depending on the type of information and the reason it was collected.

Providence Hill Glass takes reasonable measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of your information.

Our website is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to delete that information.

Depending on where you live, you may have certain rights concerning your personal information.

These rights may include:

• Requesting access to personal information we maintain about you
• Requesting correction of inaccurate information
• Requesting deletion of certain personal information
• Requesting information about how we collect and use personal information
• Opting out of certain marketing or data-sharing activities
• Requesting a copy of certain personal information

Privacy rights vary by state and jurisdiction and may be subject to legal exceptions.

To exercise an applicable privacy right, please contact us using the information provided below. We may need to verify your identity before fulfilling certain requests.

If you are a California resident, you may have additional rights under California privacy laws, including rights concerning access to, correction of, and deletion of certain personal information, as well as rights concerning certain uses or disclosures of personal information.

Providence Hill Glass will respond to verified requests in accordance with applicable California law.

Residents of certain other U.S. states may also have privacy rights under applicable state laws.

If a state privacy law applies to Providence Hill Glass and provides you with rights concerning your personal information, we will handle applicable requests in accordance with that law.

Our website may contain links to websites or services operated by third parties.

Providence Hill Glass is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

We may update this Privacy Policy periodically to reflect changes to our business practices, website, services, or applicable laws.

When we make changes, we will update the "Last Updated" date at the beginning of this policy.

Your continued use of our website after an updated Privacy Policy becomes effective constitutes acceptance of the updated policy to the extent permitted by law.

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact Providence Hill Glass:

Providence Hill Glass

Email: providencehilldesign@gmail.com